Raghunandan Prasad Sarraf (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or submit information through our forms.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other details you provide through enquiry or lead forms.
- Non-Personal Information: Browser type, device information, IP address, and browsing behavior on our website.
- Payment Information: If applicable for online purchases, we may collect payment details through secure third-party gateways.
2. How We Use Your Information
We use the collected information to:
- Respond to your enquiries and provide requested services.
- Schedule store visits or consultations for customised jewellery.
- Send you updates about offers, promotions, or new collections (only if you opt-in).
- Improve our website, services, and customer experience.
3. Sharing Your Information
We respect your privacy and do not sell, trade, or rent your personal information to third parties. Your information may be shared only:
- With trusted partners or service providers who assist us in delivering our services.
- When required by law or to protect our legal rights.
4. Cookies & Tracking
We use cookies and similar technologies to enhance user experience, track website usage, and serve relevant content. You can disable cookies in your browser settings, but some features may not function properly.
5. Data Security
We take appropriate measures to protect your personal information from unauthorized access, disclosure, or alteration. Our systems use secure protocols to ensure your data remains safe.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of receiving promotional emails.
- Contact us for any questions regarding the use of your data.
To exercise your rights, Address: 116 shehar, Sarafa Bazar, Kotla Bazaar, Velli Bazaar, Meerut, Uttar Pradesh 250002 or call 097600 08728.
7. Children’s Privacy
Our website and services are not directed to children under 18 years of age, and we do not knowingly collect information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be reflected on this page with the updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Raghunandan Prasad Sarraf
Sarrafa Bazaar, Meerut, India
116 shehar, Sarafa Bazar, Kotla Bazaar, Velli Bazaar, Meerut, Uttar Pradesh 250002
Phone: 097600 08728